Fair Go Payments

Payments & Withdrawals at Fair Go

At Fair Go, we strive to make your gaming experience as enjoyable and seamless as possible by providing a wide range of easy-to-use payment methods. Understanding how important it is for players to have efficient and safe ways to manage their funds, we have tailored our banking options to cater specifically to the preferences of our Australian players. From the moment you deposit funds to when you secure your winnings, our secure and streamlined processes ensure your transactions are handled with care and speed.

Deposit Methods

Convenience and security are at the forefront of our deposit solutions. We've simplified the process so you can start playing without delay. Here’s a closer look at the available options and how they work:

• Visa & Mastercard: We offer fast and secure transactions through these popular credit and debit cards. Simply input your card details to fund your account instantly, with the assurance that your information is protected.
• Apple Pay & Google Pay: Harness the power of mobile payments to deposit funds quickly. Using biometrics for security, these methods allow you to pay swiftly with just a tap.
• Cryptocurrencies: Embrace the future of online transactions with our cryptocurrency options. Use currencies like Bitcoin or Ethereum to enjoy the benefits of anonymity, rapid processing, and high-level security.
• Neosurf: This prepaid voucher offers privacy and ease for those who prefer not to disclose their banking information. Purchase a voucher online or at select retailers and apply it directly to your account.
• CashtoCode: Make cash deposits at your nearest participating location to fund your online account. A convenient option if you’d rather not use cards or digital wallets.
• eZeeWallet: For straightforward e-wallet transactions, eZeeWallet is a reliable choice, enabling you to move funds swiftly between your wallet and gaming account.
• JET Bank Transfer: Transfer funds directly from your bank account with this traditional method. Though typically slower than other methods, it’s a dependable option for significant deposits.

How to Deposit

1. Log in to your Fair Go account.
2. Head over to the cashier section and click on deposit.
3. Select your preferred deposit method from the list of available options.
4. Determine the amount you wish to deposit, keeping the minimum requirements in mind.
5. Enter any supplementary information, such as voucher codes for Neosurf or wallet addresses for cryptocurrencies.
6. Review your deposit details before proceeding with the transaction.
7. Your deposit will be processed instantly or according to the chosen method’s usual timeframes, and the funds will appear in your Fair Go balance.

Deposit Minimums

• Visa & Mastercard: AU$20
• Apple Pay & Google Pay: AU$20
• Cryptocurrencies: AU$10 equivalent
• Neosurf: AU$10
• CashtoCode: AU$20
• eZeeWallet: AU$20
• JET Bank Transfer: AU$50

Our services do not incur any deposit charges; however, it is wise to verify with your bank or service provider if they impose any additional fees.

Withdrawal Methods

Our withdrawal procedures are designed to get your winnings to you without unnecessary hassle. Follow these steps to cash out smoothly:

1. Sign in to your Fair Go account.
2. Proceed to the cashier and select withdraw.
3. Pick your preferred withdrawal method from those offered.
4. Enter the desired amount to withdraw, ensuring it meets the method’s minimum threshold.
5. If withdrawing via cryptocurrency, enter your secure wallet address.
6. Confirm your withdrawal request, which may include completing our KYC process if it hasn’t been fulfilled yet.
7. Funds will be transferred as per the specific method’s typical processing timeframe.

Know Your Customer (KYC) Verification

To ensure optimal security and meet global standards, Fair Go may require you to verify your identity as part of the withdrawal process. This involves providing a photo ID and a recent utility bill to confirm your identity and address. Conducting this verification helps protect your account and prevents fraudulent activity.

Minimum Withdrawal Requirements

• Bank Transfer: AU$100
• Cryptocurrencies: AU$100 equivalent for most types
• eZeeWallet: AU$100

Fair Go refrains from imposing any withdrawal fees, though banks or third-party entities might apply their own charges.

Withdrawal Speeds

Typically, withdrawal requests are handled within 2 business days. Completing your KYC documentation can facilitate quicker processing and reduce the potential for delays.

Limits and Fees

Withdrawal Limits: Our policy permits you to withdraw up to AU$7,500 weekly and up to AU$30,000 monthly. These thresholds help maintain platform security and integrity, allowing smooth financial flow for all involved.

No maximum cashout: We do not restrict the cashout amount on deposit-related bonuses. This enables you to fully profit from the bonus gains without encountering unnecessary limitations.

Fair Go does not charge transaction fees, but note that third parties like banks or cryptocurrency service providers may apply their own fees. It’s best to confirm with your selected provider for any additional expenses you might incur.

Using Cryptocurrencies for Payments

Harnessing the power of cryptocurrencies like Bitcoin and Ethereum has become a popular choice for many players online. Cryptos offer enhanced security, speed, and anonymity, making them an attractive option for gaming transactions.

Benefits of Using Cryptocurrency

• Security: The decentralised nature of blockchain technology ensures top-notch security features.
• Speed: Crypto transactions tend to process faster than traditional banking methods, providing near-immediate availability of funds.
• Anonymity: Cryptocurrencies allow increased privacy, which can enhance your online gaming experience.
• Lower Fees: Often, crypto transactions have lower costs compared to conventional banking fees.

Whether you're making an initial deposit or withdrawing your winnings in crypto, we strive to guarantee a trouble-free process for all our users. Just ensure your crypto wallet is safe and ready to accept funds when making withdrawals.

Service and Support

Our dedicated customer support team is available 24/7 to address any questions or issues regarding payment methods or any aspect of your gaming experience. You can reach us through live chat, email, or phone, and expect a quick response from our knowledgeable team. They are there to ensure that your time with Fair Go is both enjoyable and rewarding.

Remember, gambling should always be approached responsibly. It’s intended as a form of entertainment, not a means to secure income. If you or someone you know is struggling with gambling-related issues, please contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au for professional help and support. Always gamble responsibly.